Privacy policy

This Privacy Policy describes how Social Promotion Network, LLC, a Texas limited liability company doing business as VEIL ("VEIL," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit BUYVEIL.COM (the "Site"), purchase our products, communicate with us, participate in our creator or affiliate programs, or otherwise interact with VEIL.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with VEIL.

Information You Provide

We may collect information you provide directly to us, including:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and purchase information
• Customer-service communications
• Product reviews, comments, photos, or other content you submit
• Affiliate or creator-program information
• Discount-code and referral information
• Information submitted through forms, surveys, promotions, giveaways, or similar features

Payment Information

Payments are processed by third-party payment providers.

We generally do not directly store complete credit-card or debit-card numbers. Payment providers may collect and process payment-card information, billing details, fraud-prevention data, and other information necessary to complete transactions.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Approximate location derived from IP address
• Pages viewed
• Referring and exit pages
• Dates and times of visits
• Shopping-cart activity
• Purchase and conversion activity
• Interactions with advertisements, emails, or Site features
• Cookie and similar technology identifiers

We may use cookies, pixels, tags, software development kits, and similar technologies to collect this information.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Accept and process payments
• Provide shipping and delivery updates
• Operate, maintain, and improve the Site
• Provide customer support
• Respond to questions and requests
• Manage returns, refunds, and warranty-related matters
• Detect and prevent fraud, abuse, and security incidents
• Maintain customer and transaction records
• Personalize the shopping experience
• Measure Site traffic and performance
• Analyze customer behavior and product interest
• Administer promotions, giveaways, affiliate programs, and creator programs
• Attribute referrals, commissions, and coupon-code sales
• Send marketing communications where permitted
• Display and measure advertising
• Comply with legal, tax, regulatory, and accounting obligations
• Enforce our Terms & Conditions and other policies
• Protect VEIL, our customers, and third parties

We may also use information for other purposes with your consent or as otherwise permitted by law.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and understand how visitors use it.

These technologies may be used for:

• Essential Site functionality
• Shopping-cart functionality
• Account and session management
• Fraud prevention
• Analytics
• Measuring advertising performance
• Remembering preferences
• Affiliate and referral tracking
• Personalizing content or advertising

Some cookies are necessary for the Site to function properly. Others may be controlled through available cookie settings, browser controls, or privacy tools.

Blocking certain cookies may affect Site functionality.

4. Analytics and Advertising

We may use third-party analytics, advertising, and social-media services to understand Site activity, measure marketing performance, and advertise VEIL products.

Depending on the services enabled on the Site, these providers may receive information such as:

• IP address
• Device and browser information
• Pages visited
• Products viewed
• Shopping-cart activity
• Purchase activity
• Advertising interactions
• Cookie or device identifiers

These services may use information collected through the Site together with information obtained from other websites or services in accordance with their own privacy policies.

Certain privacy laws may characterize some advertising-related disclosures as "sharing," "selling," or processing for targeted advertising even when no money is exchanged for personal information.

Where required by applicable law, we provide applicable choices regarding such processing.

5. How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help us operate our business, including:

Ecommerce and Website Providers

Providers that host, operate, secure, or support our online store and Site.

Payment Processors

Providers that process payments and assist with fraud detection and transaction security.

Shipping and Fulfillment Providers

Postal services, shipping carriers, fulfillment providers, logistics companies, and related service providers necessary to deliver orders.

Analytics and Advertising Providers

Companies that provide analytics, advertising measurement, marketing, social-media, and related technologies.

Email and Communications Providers

Providers that help us send transactional emails, customer communications, and marketing communications.

Affiliate and Creator Platforms

Providers used to administer referral links, coupon codes, commissions, creator relationships, and affiliate programs.

Professional Advisers

Accountants, attorneys, insurers, consultants, financial institutions, and other professional advisers where reasonably necessary.

Government and Legal Authorities

We may disclose information where reasonably necessary to comply with law, legal process, court orders, regulatory requirements, or lawful government requests.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

We may also disclose information at your direction or with your consent.

6. Selling and Sharing of Personal Information

VEIL does not sell personal information for money.

However, certain uses of advertising cookies, pixels, or similar technologies may be considered a "sale," "sharing," or use for targeted advertising under certain U.S. state privacy laws.

Where applicable, eligible consumers may have the right to opt out of these activities.

If our Site provides a "Do Not Sell or Share My Personal Information," "Your Privacy Choices," or similar control, you may use that mechanism to exercise applicable rights.

7. Marketing Communications

If you choose to receive marketing emails or text messages from us, we may send information about:

• Products
• New releases
• Promotions
• Discounts
• Creator collaborations
• Other VEIL news

You may unsubscribe from marketing emails using the unsubscribe link included in the message.

Transactional communications regarding orders, shipping, customer service, security, or legal matters are not considered marketing communications and may continue even if you opt out of marketing.

If we offer SMS marketing, consent to receive SMS messages is not a condition of purchase.

8. Affiliate and Creator Programs

If you participate in a VEIL affiliate, ambassador, or creator program, we may collect information necessary to administer the program, including:

• Name
• Contact information
• Social-media information
• Referral activity
• Coupon-code usage
• Traffic and sales attribution
• Commission balances
• Payment information
• Tax information where required

We use this information to administer referrals, calculate commissions, prevent fraud, communicate with participants, and issue payments.

9. Order and Transaction Records

We retain transaction information as reasonably necessary for:

• Order fulfillment
• Accounting
• Tax reporting
• Fraud prevention
• Chargeback management
• Customer service
• Legal compliance
• Business recordkeeping

Some records may be retained even after you request deletion where retention is required or permitted by law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including satisfying legal, regulatory, accounting, tax, fraud-prevention, dispute-resolution, and contractual obligations.

Retention periods vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, database, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the security of any account credentials associated with the Site.

12. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Know whether we process your personal information
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a portable copy of certain information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Appeal certain decisions regarding privacy requests
• Not be discriminated against for exercising applicable privacy rights

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact:

support@buyveil.com

We may need to verify your identity before completing a request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of authorization and verification of your identity.

13. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act and related laws, subject to applicable thresholds, exemptions, and exceptions.

Depending on applicability, these rights may include access, correction, deletion, portability, and the ability to opt out of certain sales or sharing of personal information.

During the preceding 12 months, the categories of personal information we may have collected include:

• Identifiers
• Customer records information
• Commercial information
• Internet or electronic-network activity
• Approximate geolocation information
• Inferences derived from Site or purchase activity

We may disclose these categories to service providers and other parties described in this Privacy Policy for the purposes described above.

We do not knowingly sell personal information for monetary consideration.

14. Sensitive Personal Information

We do not intentionally seek to collect sensitive personal information beyond what may reasonably be necessary to operate the business, process payments, prevent fraud, comply with law, or administer applicable business relationships.

Please do not send us unnecessary sensitive information through customer-service messages or other communications.

15. Children's Privacy

The Site and VEIL products are intended for adults.

We do not knowingly collect personal information from children under 13.

Our products may only be purchased by individuals who meet the age requirements stated in our Terms & Conditions.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

16. Third-Party Websites and Services

The Site may link to websites, applications, social-media platforms, or other services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party services.

We encourage you to review their privacy policies before providing information.

17. Social Media

If you interact with VEIL through TikTok, Instagram, Facebook, YouTube, Reddit, or another third-party platform, those platforms may independently collect information about your activity.

Information you make publicly available through social media may also be visible to VEIL and other users.

Your use of those platforms is governed by their respective privacy policies.

18. User-Generated Content

If you voluntarily submit photographs, videos, reviews, testimonials, comments, or similar material to VEIL, that material may contain information that identifies you.

Content that you intentionally make public may be visible to others and should not be considered private.

Please avoid including personal or sensitive information in publicly submitted content.

19. International Visitors

VEIL is based in the United States and primarily serves customers in the United States.

If you access the Site from outside the United States, information may be processed or stored in the United States or other countries where our service providers operate.

Privacy protections may differ from those available in your jurisdiction.

20. Do Not Track Signals

Some browsers provide "Do Not Track" signals.

Because there is not currently a universally accepted standard for responding to all such signals, our Site may not respond to traditional Do Not Track settings.

Where required by applicable law and technically supported, we may recognize legally required browser-based opt-out signals, such as the Global Privacy Control (GPC).

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal obligations, or privacy practices.

When we make changes, we will update the Effective Date shown at the top of this page.

Material changes may be communicated through additional notice where required by law.

22. Contact Us

Questions, concerns, or privacy requests may be directed to:

VEIL™
Social Promotion Network, LLC d/b/a VEIL
Texas, United States

Email: support@buyveil.com
Website: BUYVEIL.COM